So why the figure of 299 USD for 1 man-day of work (which is sufficient for a good number of random inspections)?

• Studying the client’s documents and the checklist — 15-30 min
• Going to the factory — this is 1-2 hours on average
• Introduction, opening meeting, going to the warehouse — 10 min
• Counting the quantity, doing proper sampling, getting the picked samples to the inspection area — this is 30-45 min on average. It varies from 10 min in the best case to half a day in the worst case. I explained all this in ‘Sampling Is an Important Part of a Random Inspection‘.
• Inspecting the outer packing, the inner packing and the unit packing (if any), and the product, including time-consuming tests and visual check — about 4 hours of productive, focused work
• Eating and waiting during the factory’s lunch break — that’s easily 90 min, during which they don’t want an inspector to work alone without ‘supervision’
• Jotting down notes along the way, then explaining the findings to the factory representatives and defending one’s logic — about 15 min
• Coming back from the factory — again, 1-2 hours on average
• Preparing the draft report, including clear comments and many photos — 1 hour on average

You Don’t need to worry our inspection officer would share as many pictures & videos as possible. We shall also make sure every detail is shared with you in case you still need further check you can raise an immediate request. We shall ask the officer to stay back for further clarifications.  

There is a 0.0001% chance of such an event. However, in such an unlikely case, we shall help you negotiate or claim damages from the factory. Incase the Damages are occurred due to manufacturing defect then factory is liable to get the goods replaced, however, if the damage is due to transit or mishandling of goods by shipping company then the best suggestion is to take 100% Damage insurance before shipping the goods to safeguard such unlikely events.

Yes, this is a very common situation. When our officer inspects the goods and found that they are not as per your specification and there is a dispute with the supplier for such agreement. There is a scope of renegotiation with the supplier. Or you could hire a legal team to take this further.

If $399 is too high a budget (maybe your entire order value is less than $1000), what can you do?
Here are a few alternatives:
Ask the supplier to send many photos, and maybe a live video (easy with Wechat) .
Ask the supplier to send you a few samples taken from production.

1. Supplier contact information
2. A Detailed Product Description and Specification, with photos and maybe a short video.
3. Description of the packing & packaging specifications
4. Any Quality Standard Indicators – what you can/can’t accept must be specified
5. A sample in hand can help

Factory Audit – Our Sample Report of Factory Audit will give you all information about Past history of the supplier, his business details and pictures of office, Factory or Warehouse etc.

3 Level Inspection- On Every trip Officer would Pick samples randonly from the whole batch of raw material or production or final product respectively and check those samples. If your requirements are not met, or if the quality is not consistent, the inspector would report the same to you.

Pre Shipment inspection – Final Randon Inspection, a few days before shipment officer would count the quantity, ensure picking random samples from the whole batch and check those samples. If your requirements are not met, or if the quality is not consistent, the inspector would report the same to you.